GEINZHUB FITNESS CENTRE
This Membership Agreement, including the Auto Debit Terms & Conditions, governs the relationship between GeinzHub Fitness Centre ("the Gym") and all registered members ("the Member"). By signing up for any membership plan, purchasing any package, participating in any activity, or entering the Gym premises, the Member agrees to comply with all terms stated herein.
1. MEMBERSHIP REGISTRATION
LIFETIME MEMBERSHIP REGISTRATION — RM65 (One-Time Fee)
The registration fee is non-refundable and must be paid before activation of any membership plan.
- Membership registration is mandatory for all recurring membership plans.
- The registration fee is payable once and is not transferable to another individual.
- Membership privileges are granted only to the registered Member.
- The Gym reserves the right to request identification documents for verification purposes.
- Membership cards, accounts, or access credentials must not be shared with any other person.
2. MEMBERSHIP & ACCESS PLANS
- Membership access is subject to Gym operating hours.
- Membership plans are non-transferable.
- Membership benefits may be amended by the Gym from time to time.
- Student memberships require valid proof of student status.
- Expired memberships must be renewed before access is granted.
- The Gym reserves the right to refuse entry to any person who breaches these Terms and Conditions.
3. AUTO DEBIT AUTHORIZATION
- The Member authorizes GeinzHub Fitness Centre to automatically deduct membership fees from the Member's designated bank account, debit card, or credit card.
- Auto debit deductions will be processed monthly on the agreed billing date.
- The Member is responsible for ensuring sufficient funds are available for successful payment processing.
- Any failed transaction due to insufficient funds, expired cards, blocked accounts, or banking issues shall remain the responsibility of the Member.
- The Gym reserves the right to suspend membership access until outstanding payments are settled.
- The Member agrees that auto debit authorization shall remain valid until membership termination is completed according to these Terms & Conditions.
- Administrative fees arising from failed payment attempts may be charged to the Member.
- The Member shall promptly update any changes to payment information.
- Disputing valid membership charges without justification may result in suspension of membership privileges.
- The Gym shall not be responsible for delays caused by banking institutions or payment processors.
4. PAYMENT TERMS
- Membership fees are payable in advance.
- All payments made are non-refundable and non-transferable.
- Membership fees may be revised by the Gym with prior notice to Members.
- Promotional rates are subject to specific campaign terms and may not be combined with other offers.
- Outstanding balances must be settled immediately upon request.
- Personal training packages must be paid according to the agreed payment schedule.
- Any discounts granted are subject to compliance with all membership requirements.
- Failure to settle outstanding balances may result in suspension or termination of membership.
- The Gym reserves the right to engage collection procedures for overdue accounts where permitted by law.
- Administrative charges may apply for special requests or account modifications.
5. MEMBERSHIP CANCELLATION POLICY
- Members who wish to cancel their membership must submit a written cancellation request to the Gym.
- A minimum of one (1) month advance notice is required for all membership cancellations.
- The Member must continue paying membership fees during the notice period.
- Failure to provide the required one (1) month cancellation notice will result in a penalty charge of RM100.
- Membership cancellation will only be effective after all outstanding fees, charges, and penalties have been fully settled.
- Verbal cancellation requests will not be accepted.
- Auto debit deductions will continue until the cancellation process has been completed and approved by the Gym.
- Cancellation requests do not automatically waive outstanding obligations.
- Any promotional benefits received may be forfeited upon early cancellation where applicable.
- The Gym reserves the right to verify cancellation requests before processing.
6. FREEZE OR SUSPENSION OF MEMBERSHIP
- Membership freeze requests may be considered for medical reasons or extended travel, subject to management approval.
- Supporting documents may be required.
- Membership fees already paid are non-refundable.
- Membership freezes do not automatically terminate auto debit arrangements unless approved in writing.
- Freeze periods are granted solely at the discretion of the Gym.
- Membership benefits may be suspended during the freeze period.
- Requests submitted after the requested freeze date may not be approved retroactively.
- The Gym reserves the right to impose administrative fees for approved freezes.
7. MEMBER RESPONSIBILITIES
- Members must comply with all Gym rules and regulations.
- Members must use equipment responsibly and safely.
- Members are responsible for their personal belongings.
- Members must respect staff, trainers, and other Gym users.
- Any intentional damage to Gym property may result in suspension, termination, and compensation claims.
- Members must wipe down equipment after use where required.
- Appropriate workout attire and footwear must be worn at all times.
- Members must immediately report damaged equipment or unsafe conditions.
- Members shall not engage in conduct that may endanger themselves or others.
- Members must follow all instructions provided by Gym staff and trainers.
8. HEALTH DECLARATION
- Members confirm they are physically fit to participate in exercise activities.
- Members should consult a medical professional before beginning any fitness program if they have any health concerns.
- The Gym shall not be liable for injuries, illnesses, or medical conditions arising from participation in fitness activities except where required by law.
- Members acknowledge that exercise and physical activity involve inherent risks.
- Members are responsible for monitoring their own physical condition during exercise.
- Members agree to stop exercising and seek medical attention if they experience pain, dizziness, discomfort, or other concerning symptoms.
- The Gym does not provide medical advice or diagnosis.
- Members are responsible for disclosing any known medical conditions that may affect participation.
9. LIABILITY WAIVER AND ASSUMPTION OF RISK
- Members use the Gym facilities at their own risk.
- GeinzHub Fitness Centre shall not be responsible for loss, theft, or damage to personal property.
- The Gym shall not be liable for injuries resulting from misuse of equipment, failure to follow instructions, or negligence by the Member.
- The Member acknowledges that strength training, cardiovascular exercise, group exercise, personal training, and all fitness-related activities involve risks of injury, illness, disability, or death.
- The Member voluntarily assumes all risks associated with participation in any Gym activity.
- Any injury, accident, physical harm, medical condition, disability, or health complication occurring during training sessions, workouts, use of equipment, or while present on Gym premises shall be 100% the Member's own responsibility.
- The Member expressly agrees that any injury sustained during training sessions or participation in Gym activities cannot be claimed against GeinzHub Fitness Centre, its owners, directors, employees, trainers, contractors, agents, or representatives, to the fullest extent permitted by applicable law.
- The Member releases and waives any claims, demands, actions, damages, costs, or liabilities arising from participation in Gym activities, except where such waiver is prohibited by applicable law.
- The Member accepts full responsibility for obtaining personal medical insurance, accident insurance, or other coverage deemed necessary.
- The Gym makes no guarantee regarding fitness results, weight loss, athletic performance, or health improvements.
10. PERSONAL TRAINING TERMS
- Personal training sessions must be scheduled in advance.
- Session availability is subject to trainer schedules.
- Missed sessions without sufficient notice may be forfeited.
- Trainers may modify exercise programs based on the Member's condition and goals.
- Personal training packages are non-transferable unless approved by management.
- Expired sessions may be forfeited unless otherwise approved.
- The Gym reserves the right to substitute trainers when necessary.
- Members must disclose relevant medical conditions before participating in personal training.
11. FACILITY RULES
- The Gym reserves the right to establish and amend facility rules at any time.
- Smoking, vaping, illegal substances, and alcohol are prohibited within the Gym premises.
- Harassment, discrimination, intimidation, or abusive behavior will not be tolerated.
- Members must return equipment to designated areas after use.
- Photography or video recording may be restricted in certain areas.
- Food and beverages may only be consumed in designated areas.
- The Gym reserves the right to close areas temporarily for maintenance or events.
- Emergency procedures must be followed at all times.
12. TERMINATION OF MEMBERSHIP
The Gym reserves the right to terminate or suspend membership without refund if a Member violates Gym rules or policies, engages in abusive or threatening behavior, causes damage to Gym property, provides false information during registration, fails to settle outstanding payments, endangers the safety of staff or other Members, uses membership privileges fraudulently, or breaches any provision of this Agreement.
13. PRIVACY AND DATA PROTECTION
- The Member consents to the collection and storage of personal information for membership administration.
- Personal information may be used for billing, communication, promotions, and operational purposes.
- The Gym will take reasonable measures to protect personal information.
- The Member agrees to receive notices and communications electronically where applicable.
- The Gym may retain records as required for operational or legal purposes.
14. GENERAL TERMS
- The Gym reserves the right to amend these Terms and Conditions at any time.
- Any waiver by the Gym of a breach shall not constitute a waiver of future breaches.
- If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in effect.
- This Agreement constitutes the entire agreement between the Gym and the Member.
- Members acknowledge that they have had sufficient opportunity to review and understand this Agreement before acceptance.
By proceeding, I acknowledge that I have read, understood, and agreed to all Membership Agreement and Auto Debit Terms & Conditions stated above, including the requirement to provide a minimum one (1) month notice for membership cancellation, the RM100 penalty for failure to do so, and the liability waiver provisions relating to participation in fitness activities.